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Ian Underhill: PAM Health Centennial Hills

Ian and his occupational therapist

Hospital: PAM Health Rehabilitation Hospital of Centennial Hills

When Ian Underhill first arrived at PAM Health Rehabilitation Hospital of Centennial Hills, he was confused, combative, and unsure of why he was there. Ian had experienced a non-traumatic intracerebral hemorrhage, resulting in muscle paralysis and weakness on the non-dominant side of his body—conditions that required intensive inpatient rehabilitation.

Wanting the very best care for her husband, Ian’s wife researched rehabilitation hospitals and chose PAM Health after touring the facility. She was impressed by how the staff treated her and appreciated the comfort and privacy of the individual rooms.

Initially, Ian relied on a wheelchair to move around. But after several weeks of focused inpatient therapy followed by ongoing outpatient care, he’s now walking independently and even driving himself to appointments. “Mobility has been my biggest gain,” he shared proudly.

Ian credits his progress to the dedication and persistence of the therapy team, who got him up and moving from the start. Even when he felt unsteady, they encouraged him to keep pushing forward.

One especially memorable moment occurred during a session with his occupational therapist. Ian became emotional when he struggled to tie a bow. The therapist, recognizing his frustration, swapped the shoelaces for pipe cleaners—giving Ian a sense of accomplishment and a new approach to practice. That simple act of compassion left a lasting impact.

“I’m really impressed with the plan and goals that are set,” Ian said.  He noted how the therapists are all on the same page and regularly assess progress with a clearly defined plan for each patient.

Ian also praised his occupational therapist, Isaac (pictured above, right side), who went the extra mile by sending home a bucket of rice and beans to help Ian complete his hand exercises between sessions because he knew Ian wasn’t practicing enough so he found a way to make sure he would stick to it.

Now nearly a year into outpatient therapy, Ian continues to make strides and remains deeply grateful for the care he’s received.