Medical Record Access

Record Access: You have a right to request a copy of your medical records.  To access, please submit a request via our secure portal.  Requests are processed in accordance with Texas law and HIPAA guidelines.

Contact the Licensing Authority

If you need to contact the licensing authority for this provider, please contact the Texas Health Facility Licensing Unit in any of the following ways.

Telephone:  (512) 438-5448 
E-mail: Hospital_Licensing@hhs.texas.gov
Fax: (512) 438-5289
Mail: Texas Health and Human Services Commission Health Facility Licensing Unit (MC 1868)
P.O. Box 149347
Austin, Texas 78714-9347

Filing a Consumer Complaint

A patient may also file a consumer complaint regarding the privacy of your healthcare records on the Texas Attorney General’s website at  www.texasattorneygeneral.gov/consumer-protection