To file a complaint, contact the Texas Health Facility Licensing Unit.

Telephone:  (512) 438-5448 
E-mail: Hospital_Licensing@hhs.texas.gov
Fax: (512) 438-5289
Mail: Texas Health and Human Services Commission Health Facility Licensing Unit (MC 1868)
P.O. Box 149347
Austin, Texas 78714-9347

To learn more:

Texas Health Care Facilities Regulation:  www.hhs.texas.gov/providers/health-care-facilities-regulation/contact-hcfr-program-staff

A patient may also file a consumer complaint on the Texas Attorney General’s website at  www.texasattorneygeneral.gov/consumer-protection